Module 4 - Lesson 2 Quiz - Receptionist's and GSA's Guest Service Techniques

  • Due No due date
  • Points 10
  • Questions 10
  • Time Limit 30 Minutes

Instructions

Having excellent listening skills on or off the phone, knowing body language clues along with their meanings and the best way to communicate with each generation are all vital techniques for a Receptionist. Answer the following questions after reading about the Receptionist's and GSA's Guest Service Techniques. 

Only registered, enrolled users can take graded quizzes